Senior Machine Learning Engineer - Nlp

Observeai

Bengaluru, India
On-site
Llm-powered solutions
Agentic ai
End-to-end processing pipelines
Observe.AI is seeking a Senior Machine Learning Engineer specializing in Natural Language Processing (NLP) to develop and optimize AI-driven solutions for contact centers. The ideal candidate will have a strong background in building large-scale NLP systems, particularly with LLM-powered applications, and will thrive in a collaborative and innovative culture

Job Summary

  • At our core, we are shaping how AI transforms real-world challenges in the contact center space.
  • Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI’s product offerings, in a fast-paced startup environment.
  • Beyond the tech, you’ll join a collaborative, mission-driven culture where innovation, impact, and fun go hand in hand.

Matching Summary

Match Score: 85

Observe.AI is seeking a Senior Machine Learning Engineer specializing in Natural Language Processing (NLP) to develop and optimize AI-driven solutions for contact centers. The ideal candidate will have a strong background in building large-scale NLP systems, particularly with LLM-powered applications, and will thrive in a collaborative and innovative culture.

Skills & Requirements

Must-have

  • LLM-powered solutions
  • Agentic AI
  • end-to-end processing pipelines
  • scalable production systems
  • Python and Machine Learning Frameworks
  • Spoken Language Understanding

Nice-to-have

  • published papers in top conferences
  • influence product strategy
  • collaborative, mission-driven culture
  • open-source contributions

Key Requirements

  • 3+ years of industry experience
  • Bachelor’s or Master’s degree in Computer Science
  • Published papers in top NLP/ NLU conferences

Work Rights

Not specified

Tailored Resume

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