Customer Success Manager - Moving

Yembo Inc

Remote
Base: $88,000; bonus/equity: ote; benefits: health...
Fully remote
Customer success in high-growth saas
Driving net revenue retention
Executive level communication
Yembo Inc is seeking a Customer Success Manager to enhance its client relationships and drive growth within the Moving & Storage industry through innovative AI technology. The ideal candidate will have significant experience in customer success within a SaaS environment and be adept at engaging with executive-level stakeholders to demonstrate ROI

Job Summary

  • Yembo is a fully remote company transforming the home services industry with AI technology for the Moving & Storage space.
  • The Customer Success Manager will own strategy to turn complex enterprise accounts into long-term advocates and drive financial growth.
  • Benefits include 100% employer-covered health care, 401k with company match, unlimited PTO, parental leave, stock options, and learning opportunities.

Matching Summary

Match Score: 85

Yembo Inc is seeking a Customer Success Manager to enhance its client relationships and drive growth within the Moving & Storage industry through innovative AI technology. The ideal candidate will have significant experience in customer success within a SaaS environment and be adept at engaging with executive-level stakeholders to demonstrate ROI.

Salary

Base: $88,000; Bonus/Equity: OTE; Benefits: Health care, 401k match, stock options, PTO

Skills & Requirements

Must-have

  • Customer success in high-growth SaaS
  • Driving net revenue retention
  • Executive level communication
  • Data-driven account management
  • Remote work with East Coast hours
  • Building customer success processes

Nice-to-have

  • Startup mentality and agility
  • Change management expertise
  • Strong cross-functional collaboration
  • Comfortable with CRM tools like Salesforce/HubSpot

Key Requirements

  • 2-4 years customer success experience
  • Experience in high-growth SaaS environment
  • Ability to lead QBRs and engage executives
  • Proficient with Salesforce/HubSpot
  • Work East Coast hours

Work Rights

Not specified

Tailored Resume

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