Not specified (assumed to be on-site based on the nature of customer service roles)
Customer order creation and expediting
Customer inquiry and problem resolution
Customer records and delivery schedules
Bryanchryslerdodgejeep is seeking a Customer Service Representative to enhance customer satisfaction through effective order management, coordination, and problem-solving. The ideal candidate will possess strong organizational and communication skills, with a background in customer service or manufacturing, while embodying the company's core values of innovation, collaboration, and integrity
Job Summary
Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
Research and addresses customer inquiries/problems.
Interfaces with internal and external customers to coordinate return goods activity.
Matching Summary
Match Score: 75
Bryanchryslerdodgejeep is seeking a Customer Service Representative to enhance customer satisfaction through effective order management, coordination, and problem-solving. The ideal candidate will possess strong organizational and communication skills, with a background in customer service or manufacturing, while embodying the company's core values of innovation, collaboration, and integrity.
Skills & Requirements
Must-have
customer order creation and expediting
customer inquiry and problem resolution
customer records and delivery schedules
return goods coordination
product technical information dissemination
Nice-to-have
adheres to GB Core Beliefs
focus on customer success
create better solutions
interact respectfully
open and honest communication
Key Requirements
Bachelor’s in marketing, Business or related field
1-3 years customer service experience
1-3 years manufacturing experience
APICS (CPIM) certification desired or required within 24 months