Quality & Service Officer - Avp

OCBC

Quality strategy development
Service level agreement management
Data analysis and reporting
OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932

Job Summary

  • OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932.
  • The role involves developing quality strategies and managing service performance metrics.
  • Employees are offered competitive salaries and industry-leading learning opportunities.

Matching Summary

OCBC is dedicated to enabling individuals and businesses to achieve their aspirations since 1932.

Skills & Requirements

Must-have

  • Quality strategy development
  • Service level agreement management
  • Data analysis and reporting

Nice-to-have

  • Proactive service mindset
  • Collaboration with stakeholders
  • Continuous improvement culture

Key Requirements

  • Graduate in banking or finance
  • Lean Six Sigma certification preferred
  • Exceptional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter