Ai And Experience Orchestration Director

Genesys

12+ years software cloud ai experience
Deep ai subject matter expertise
Pre-sales and sales overlay background
This role focuses on bringing innovative AI solutions like Genesys Agentic AI to core account teams and clients to drive strategic growth

Job Summary

  • This role focuses on bringing innovative AI solutions like Genesys Agentic AI to core account teams and clients to drive strategic growth.
  • The position requires partnering with account executives on territory planning, forecasting, and ensuring follow-through on sales campaigns and enablement programs.
  • Candidates must demonstrate the ability to lead through influence, run customer workshops for AI use cases, and act as a voice of the customer across cross-functional teams.

Matching Summary

This role focuses on bringing innovative AI solutions like Genesys Agentic AI to core account teams and clients to drive strategic growth.

Skills & Requirements

Must-have

  • 12+ years software cloud AI experience
  • Deep AI subject matter expertise
  • Pre-sales and sales overlay background
  • Fluency in Dutch and English languages
  • Experience leading AI PoCs and workshops

Nice-to-have

  • Hands-on selling of CX contact center AI
  • MEDDPICC methodology proficiency
  • Public speaking and presentation skills
  • Empathy-driven collaboration style
  • Bold innovation and change agent mindset

Key Requirements

  • 12+ years professional experience in Software/Cloud/AI
  • Strong SME in AI and Pre-Sales
  • Fluency in both Dutch and English
  • Proven track record in AI-powered customer experience
  • Ability to prioritize multiple work streams

Work Rights

Not specified

Tailored Resume

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