Service, Advisor I - 12 Months Contract

AIA Australia

Hong Kong, HK
Handle customer enquiries and complaints
Document call activities in system
Resolve complaints and uncertain issues
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone

Job Summary

  • At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
  • Handles customer enquiries and complaints regarding all activities in operation process such as Underwriting, Policy Owner Service, and Claims for different line of business.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Skills & Requirements

Must-have

  • Handle customer enquiries and complaints
  • Document call activities in system
  • Resolve complaints and uncertain issues

Nice-to-have

  • Ambitious people seeking growth
  • Inspiring and supportive leaders
  • Healthier, Longer, Better Lives mission

Key Requirements

  • Secondary education graduate with 4 years working experience
  • Minimum 2-3 years relevant experience
  • Obtain IA license (Paper 1,2,3,5)
  • Obtain MPFA license (Paper 4)

Work Rights

Not specified

Tailored Resume

Cover Letter