In Suite Dining Order Taker

Four Seasons Hotels & Resorts

Macao, , MO
Take guest in-suite dining orders
Communicate special requests to kitchen
Coordinate order delivery
The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience

Job Summary

  • The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience.
  • Accurately take food and beverage orders via phone or in-person, record covers, handle special orders and check for out of stock items.
  • Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

The In Suite Dining Order Taker is responsible for providing exceptional customer service by taking guest in-suite dining orders, communicate special requests to the kitchen, and coordinate deliver of orders, ensuring a memorable dining experience.

Skills & Requirements

Must-have

  • Take guest in-suite dining orders
  • Communicate special requests to kitchen
  • Coordinate order delivery
  • Operate computer system for order taking
  • Thorough understanding of the menu

Nice-to-have

  • Genuine heart and luxury service
  • Create amazing guest experiences
  • World-class employee experience

Key Requirements

  • High school or equivalent education
  • Cantonese, Mandarin and English proficiency
  • Macau ID required due to work permit restriction

Work Rights

Must hold a Macau ID

Tailored Resume

Cover Letter