The Lead Product Designer provides strategic leadership and hands-on oversight of end-to-end digital design across the open and closed book propositions
Job Summary
The Lead Product Designer provides strategic leadership and hands-on oversight of end-to-end digital design across the open and closed book propositions.
The role owns design strategy and standards, ensures consistency, accessibility and regulatory alignment (including Consumer Duty), and prioritises design work to support the roadmap led by Product Owners.
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Matching Summary
The Lead Product Designer provides strategic leadership and hands-on oversight of end-to-end digital design across the open and closed book propositions.
Skills & Requirements
Must-have
End-to-end digital design
Customer-centric journey mapping
Data-driven design approach
Regulatory alignment (Consumer Duty)
Agile delivery teams
Nice-to-have
Systems thinking
Test-and-learn mindset
Inclusive culture
Flexible working arrangements
Key Requirements
Experience leading product/UX/service design
Delivering for financial advisers
Proven record of measurable journey improvements
Demonstrable experience in regulated environment
Expertise in end-to-end journey design
Excellent communication and stakeholder management