Customer Service Representative

Animal Doctors of South Tampa

Tampa, FL, United States
Competitive pyy; performance bonuses available; no...
Not specified
Previous customer service experience required
Previous veterinary experience required
Able to work rotating saturdays
Animal Doctors of South Tampa is seeking a Customer Service Representative to provide exceptional client experiences at their walk-in veterinary clinic. The ideal candidate will have previous customer service and veterinary experience, demonstrating strong communication skills and a compassionate approach to client interactions

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, updating patient records, and processing billing transactions accurately.
  • The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

Animal Doctors of South Tampa is seeking a Customer Service Representative to provide exceptional client experiences at their walk-in veterinary clinic. The ideal candidate will have previous customer service and veterinary experience, demonstrating strong communication skills and a compassionate approach to client interactions.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Previous customer service experience required
  • Previous veterinary experience required
  • Able to work rotating Saturdays
  • Strong organizational skills for multiple tasks
  • Basic proficiency with scheduling software

Nice-to-have

  • Excellent communication skills
  • Desire to provide compassionate service
  • Ability to handle upset clients with empathy
  • Experience with online booking platforms
  • Team-oriented collaborative environment

Key Requirements

  • Previous customer service experience required
  • Previous veterinary experience required
  • Availability to work rotating Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter