Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and client inquiries, emphasizing a culture of innovation and remote collaboration. The ideal candidate should have hands-on payroll experience in Germany and/or Switzerland, along with professional fluency in German and strong problem-solving skills
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time remote position requiring availability from Saturday through Wednesday to support international operations.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to manage payroll operations and client inquiries, emphasizing a culture of innovation and remote collaboration. The ideal candidate should have hands-on payroll experience in Germany and/or Switzerland, along with professional fluency in German and strong problem-solving skills.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer support skills
Nice-to-have
Experience working remotely
Asynchronous communication proficiency
Mentoring and team collaboration skills
Analytical problem-solving mindset
Adaptability in fast-paced environments
Key Requirements
Hands-on end-to-end payroll processing for Germany/Switzerland