German-speaking L1 Support Specialist Debrecen

unistrasi.it

Debrecen
Base: 44.200 huf; bonus/equity: not specified; ben...
Hybrid
German language proficiency at c1 level
2 years experience in service desk role
It troubleshooting for software and hardware
The Service Desk Level 1 Agent is the first point of contact for end users seeking technical assistance

Job Summary

  • The Service Desk Level 1 Agent is the first point of contact for end users seeking technical assistance.
  • This role involves logging tickets, managing incidents, and ensuring customer satisfaction.
  • Unisys offers a supportive team environment with opportunities for continuous learning and career development.

Matching Summary

The Service Desk Level 1 Agent is the first point of contact for end users seeking technical assistance.

Salary

Base: 44.200 HUF; Bonus/Equity: Not specified; Benefits: Private Health Insurance, Home office allowance

Skills & Requirements

Must-have

  • German language proficiency at C1 level
  • 2 years experience in service desk role
  • IT troubleshooting for software and hardware

Nice-to-have

  • Understanding of QSR environment
  • Strong customer service orientation
  • Collaborative mindset for knowledge sharing

Key Requirements

  • Proficient in Windows and network environments
  • Ability to manage workload in fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter