Customer Support Engineer (Entry Level) #Aeropsace #NJN

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Base: $4,200 to $5,500; bonus/equity: not specifie...
Provide technical assistance to customers
Perform failure analysis on defective products
Execute defect and crisis management activities
The role involves supporting customers by providing prompt technical assistance and ensuring high satisfaction levels

Job Summary

  • The role involves supporting customers by providing prompt technical assistance and ensuring high satisfaction levels.
  • Employees will be responsible for performing failure analysis, preparing reports, and managing defects or crises when they arise.
  • Training is provided for competency in failure analysis, making this opportunity suitable for candidates with or without prior experience.

Matching Summary

Match Score: 75

The role involves supporting customers by providing prompt technical assistance and ensuring high satisfaction levels.

Salary

Base: $4200 to $5500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Provide technical assistance to customers
  • Perform failure analysis on defective products
  • Execute defect and crisis management activities
  • Adhere to safety and compliance policies

Nice-to-have

  • Ability to lead customer satisfaction initiatives
  • Experience in cross-departmental collaboration
  • Strong communication skills for feedback reporting

Key Requirements

  • Degree in Engineering discipline
  • Diploma in Engineering with 2 years experience
  • No prior experience required as training is provided

Work Rights

Not specified

Tailored Resume

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