Customer Banking Specialist - 95 William Street (18.75hr/wk)
CommBank
95 William Street, , Australia
18.75hr/wk; not specified; not specified ph
Meaningful customer conversations
In-branch technology assistance
Transactional needs processing
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists for complex issues.
You will build personal connections with customers, assist them with technology, process applications, and proactively reach out to build rapport.
Matching Summary
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
Salary
18.75hr/wk; Not specified; Not specified
Skills & Requirements
Must-have
meaningful customer conversations
in-branch technology assistance
transactional needs processing
financial health checks
loan and credit card applications
proactive customer outreach
adhere to bank procedures
Nice-to-have
passion for service excellence
act with integrity
customer at the center
holistic customer solutions
community event participation
Key Requirements
Part-time availability
Predetermined roster coverage
Ability to work independently and refer specialists