Scheduler, Patient Navigation - Customer Service Call Center

Holy Cross Health

Fort Lauderdale, Florida, US
Fully remote
High-volume inbound calls
Medical appointment scheduling
Emr systems
Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!

Job Summary

  • Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!
  • We offer excellent benefits starting your first day of employment, the opportunity to work remote and no weekends.
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Matching Summary

Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!

Skills & Requirements

Must-have

  • High-volume inbound calls
  • Medical appointment scheduling
  • EMR systems
  • Patient registration
  • Insurance verification
  • Medical terminology
  • Microsoft 365

Nice-to-have

  • Professionalism and empathy
  • Outstanding phone etiquette
  • Positive patient experience
  • Collaborate with management

Key Requirements

  • High school diploma or higher
  • 1-2 years call center experience
  • Medical office or healthcare call center experience
  • Experience with medical appointment scheduling
  • Proficiency in patient registration
  • Experience with insurance verification
  • EMR/EHR systems experience

Work Rights

Not specified

Tailored Resume

Cover Letter