Customer Service Representative

Corewell Health

St Joseph, Michigan, United States
Not specified; not specified; comprehensive benefi...
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High school diploma or equivalent required
1 year of relevant experience preferred
Ability to handle inbound and outbound calls
** Corewell Health is seeking a part-time Customer Service Representative in a hybrid role to assist and educate members and providers about health plan benefits, claims, and services. The position involves handling inbound and outbound calls, resolving inquiries, and ensuring exceptional customer experiences. **

Job Summary

  • This role involves assisting members, employers, and providers with accessing services, resolving billing issues, and understanding health plan benefits.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.
  • The position requires adherence to established procedures while fostering an interconnected, collaborative culture focused on equity and inclusion.

Matching Summary

Match Score: 75

** Corewell Health is seeking a part-time Customer Service Representative in a hybrid role to assist and educate members and providers about health plan benefits, claims, and services. The position involves handling inbound and outbound calls, resolving inquiries, and ensuring exceptional customer experiences. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • High School Diploma or equivalent required
  • 1 year of relevant experience preferred
  • Ability to handle inbound and outbound calls

Nice-to-have

  • Associate's Degree in related field
  • Experience with health plan benefits
  • Strong interpersonal communication skills

Key Requirements

  • High School Diploma or equivalent
  • 1 year of relevant experience (Preferred)
  • Part-time availability (24 hours/week)

Work Rights

Not specified

Tailored Resume

Cover Letter