Guest Services Agent- (part Time) - One Dalton Street, Boston
Four Seasons
Boston, MA, United States
Base: $32.85 hourly; bonus/equity: not specified; ...
Guest check-in and check-out
Handling cash and credit transactions
Customer service in luxury environment
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The Guest Services Agent role involves efficient check-in and check-out processes, handling billing accurately, and maintaining high hospitality standards.
Employees enjoy competitive hourly rates, comprehensive medical benefits, retirement matching, educational assistance, and employee travel programs.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Salary
Base: $32.85 hourly; Bonus/Equity: Not specified; Benefits: Free medical, dental, vision insurance after 30 days, 401(k) matching, paid time off, employee meals
Skills & Requirements
Must-have
Guest check-in and check-out
Handling cash and credit transactions
Customer service in luxury environment
Shift work including weekends and holidays
Reconcile financial transactions
Nice-to-have
Passion for hospitality
Supportive and inclusive work environment
Commitment to luxury service
Team collaboration
Attention to guest satisfaction
Key Requirements
High School Degree preferred
2 years front desk or luxury customer service experience
English language proficiency
Legal authorization to work in the United States
Work Rights
Must already be legally permitted to work in the United States