Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Job Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Assures operational quality of system equipment and coordinates actions with customers to minimize down time.
KLA focuses more than average on innovation and we invest 15% of sales back into R&D.
Matching Summary
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
Skills & Requirements
Must-have
Customer service activities
Troubleshooting complex capital equipment
Repairing capital equipment at customer sites
Assuring operational quality of system equipment
Minimizing customer downtime
Nice-to-have
Strong team spirits
Ability to provide guidance
Exciting and challenging work environment
Thrive on tackling hard problems
Key Requirements
Bachelor or master degree
Major in computer science, SW engineering, or automation control engineering