Service Technician - Metro Manila And Cebu (pooling)

57

Metro Manila, Philippines
Not specified (assumed onsite)
On-site service operations execution
Elevator equipment safety and performance
Real-time work reporting accuracy
KONE is seeking Service Technicians for Metro Manila and Cebu, responsible for on-site service operations, customer satisfaction, and maintaining equipment safety. The role emphasizes proactive communication, risk identification, and adherence to safety and quality standards while fostering strong customer relationships

Job Summary

  • The role requires performing all service operations on site according to strict company policies and KONE processes.
  • Employees are accountable for maintaining excellent relationships with customers by applying an Ambassador attitude during interactions.
  • The position involves identifying unplanned service repairs, obtaining approval, and managing site inventory and tooling effectively.

Matching Summary

Match Score: 85

KONE is seeking Service Technicians for Metro Manila and Cebu, responsible for on-site service operations, customer satisfaction, and maintaining equipment safety. The role emphasizes proactive communication, risk identification, and adherence to safety and quality standards while fostering strong customer relationships.

Skills & Requirements

Must-have

  • On-site service operations execution
  • Elevator equipment safety and performance
  • Real-time work reporting accuracy
  • Customer relationship management skills
  • Risk identification and escalation procedures
  • Scheduled maintenance and callout adherence

Nice-to-have

  • Ambassador attitude towards customers
  • Proactive communication with end-users
  • Sales lead generation capability
  • Team training and coaching willingness
  • Continuous improvement feedback contribution

Key Requirements

  • Familiarity with lift and associated technology
  • Attendance at proposed technical training sessions
  • Ability to follow maintenance and safety instructions

Work Rights

Not specified

Tailored Resume

Cover Letter