Service & Repair Sr Mgr. Depuy Synthes (orthopaedics) - Latam

Johnson & Johnson

Bogotá, Colombia
Fully remote
Technical support operations management
Operational efficiency
Customer experience excellence
Johnson & Johnson is seeking a Service & Repair Senior Manager for its Orthopaedics division in LATAM, focusing on leading technical support operations and ensuring service excellence. The ideal candidate will have extensive experience in technical services management, strong leadership skills, and a customer-centric mindset

Job Summary

  • The Services & Repair Senior Manager LATAM will lead the regional strategy and execution of technical support operations.
  • This role ensures service excellence and operational efficiency while promoting a superior customer experience.
  • The position involves leading multidisciplinary teams and driving strategic projects across LATAM.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Service & Repair Senior Manager for its Orthopaedics division in LATAM, focusing on leading technical support operations and ensuring service excellence. The ideal candidate will have extensive experience in technical services management, strong leadership skills, and a customer-centric mindset.

Skills & Requirements

Must-have

  • Technical support operations management
  • Operational efficiency
  • Customer experience excellence

Nice-to-have

  • Fluent in Spanish or Portuguese
  • Strong communication skills
  • Promoting high performance culture

Key Requirements

  • Bachelor’s degree in engineering
  • Minimum 7 years of experience
  • Proven leadership managing multicultural teams

Work Rights

Not specified

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