Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
On-site
Customer service and sales needs
Digital capabilities engagement
Consumer and business banking solutions
M&T Bank is seeking a Universal Banker for their Hagerstown, MD branch to enhance customer experience through sales and service in both Consumer and Business Banking. The role involves daily operations as a Teller, engaging with customers to identify needs and provide tailored banking solutions while promoting digital capabilities
Job Summary
Specializes in branch customer experience through sales, service and digital engagement of Consumer and Business Banking customers.
Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Matching Summary
Match Score: 85
M&T Bank is seeking a Universal Banker for their Hagerstown, MD branch to enhance customer experience through sales and service in both Consumer and Business Banking. The role involves daily operations as a Teller, engaging with customers to identify needs and provide tailored banking solutions while promoting digital capabilities.
Salary
Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service and sales needs
Digital capabilities engagement
Consumer and Business Banking solutions
AML, BSA, and KYC processes
Customer transaction processing
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Entrepreneurial spirit
Critical thinking
Key Requirements
Minimum 1 year retail sales, call center, customer service, or telesales experience
High school diploma or equivalent (GED)
Strong verbal and interpersonal skills
Ability to interact with varying customers
Ability to handle difficult customer conversations
Well-organized with proven time and prioritization skills
Ability to work under critical time constraints in a team environment