Manager Of Service Quality

Callowayhealth

Aurora, Wisconsin, United States
Base: $41.10 - $61.65; bonus/equity: not specified...
Onsite
Service quality activities
Patient and family-centered care
Quality improvement principles
Calloway Health is seeking a Manager of Service Quality to lead service quality initiatives at their Aurora, Wisconsin location. The role involves collaborating with teams to enhance patient experiences, implement quality improvement strategies, and promote a culture of patient-centered care

Job Summary

  • Leads the implementation of all service quality activities and communications developed by the system Service Quality Department and acts as a liaison between the system Service Quality Department and designated site(s).
  • Collaborates with site leaders to organize, implement and lead patient advisory councils and other patient forums and partnerships.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Calloway Health is seeking a Manager of Service Quality to lead service quality initiatives at their Aurora, Wisconsin location. The role involves collaborating with teams to enhance patient experiences, implement quality improvement strategies, and promote a culture of patient-centered care.

Salary

Base: $41.10 - $61.65; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • service quality activities
  • patient and family-centered care
  • quality improvement principles
  • project management principles
  • Lean and Six Sigma
  • patient advisory councils

Nice-to-have

  • develop recommendations for strategies
  • fostering relationships with leaders
  • advanced knowledge of diversity

Key Requirements

  • 7 years of experience
  • Bachelor's Degree in Business or related field
  • None Required

Work Rights

Not specified

Tailored Resume

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