Customer Service Coordinator, French Speaker

UPM

Wrocław, Poland
Hybrid
Manage customer relationships
Manage orders progression
Handle customer enquiries
UPM is seeking a bilingual Customer Service Coordinator fluent in French and English to join their Wrocław, Poland office. The role involves managing customer relationships, processing orders, and providing technical support, all while promoting sustainability and personal growth within the company

Job Summary

  • Manage customer relationships as defined by sales management and supported by UPM Adhesive Materials internal systems to ensure smooth customer service.
  • We offer you great opportunities to learn and grow throughout your career.
  • Sustainability is at the core of everything we do.

Matching Summary

Match Score: 85

UPM is seeking a bilingual Customer Service Coordinator fluent in French and English to join their Wrocław, Poland office. The role involves managing customer relationships, processing orders, and providing technical support, all while promoting sustainability and personal growth within the company.

Skills & Requirements

Must-have

  • Manage customer relationships
  • Manage orders progression
  • Handle customer enquiries
  • Provide technical advice
  • Support sales activities
  • Fluent in French and English

Nice-to-have

  • Actively suggesting products
  • Developing product knowledge
  • Systems and processes knowledge
  • Commercial awareness
  • Interest in e-Business development

Key Requirements

  • Bachelor's degree
  • High level of spoken and written communication skills

Work Rights

Not specified

Tailored Resume

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