Customer Refresh Supervisor

Absa Bank Limited

Ebene, Mauritius
Not specified (assumed office-based due to supervisory responsibilities).
Know your customer (kyc) requirements
Anti-money laundering (aml) policy knowledge
World check screening experience
Absa Bank Limited is seeking a Customer Refresh Supervisor in Ebene, Mauritius, to oversee customer information updates in compliance with regulatory AML policies. The role involves supervising a team, ensuring timely KYC documentation, and engaging with stakeholders to maintain compliance and operational efficiency

Job Summary

  • The role involves supervising the Customer Refresh Associate team to ensure all customer information meets strict Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
  • Key responsibilities include reviewing updated documents, performing due diligence on shareholders and directors via World Check, and ensuring timely remediation of high and standard risk customers.
  • The position requires allocating workload among team members, monitoring daily performance, and reporting progress to the Team Leader at least twice a week.

Matching Summary

Match Score: 75

Absa Bank Limited is seeking a Customer Refresh Supervisor in Ebene, Mauritius, to oversee customer information updates in compliance with regulatory AML policies. The role involves supervising a team, ensuring timely KYC documentation, and engaging with stakeholders to maintain compliance and operational efficiency.

Skills & Requirements

Must-have

  • Know Your Customer (KYC) requirements
  • Anti-Money Laundering (AML) policy knowledge
  • World Check screening experience
  • Customer relationship management
  • Team supervision and workload allocation
  • Core banking system data updates

Nice-to-have

  • Strong stakeholder engagement skills
  • Mentoring and training capabilities
  • Proactive problem-solving attitude
  • Effective time management skills
  • Ability to work under tight deadlines

Key Requirements

  • National Certificate or National Senior Certificate (Matric Grade 12)
  • Experience with AML policies and local regulatory frameworks
  • Proficiency in using Outlook for diarizing follow-ups

Work Rights

Not specified

Tailored Resume

Cover Letter