Onsite Field Service Engineer, Austin, Tx

Illumina Hub International Ltd

Austin, TX, USA
Base: $74,900 - $112,300; bonus/equity: variable c...
Fully remote
Install, upgrade, diagnose, troubleshoot, repair complex equipment
Provide technical support to onsite sites
Manage administrative tasks in sfdc
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world

Job Summary

  • At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world.
  • The Onsite Field Service Engineer will provide daily on-site support performing installation, upgrade, diagnoses, troubleshooting, and repair of complex equipment and systems.
  • We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

Matching Summary

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world.

Salary

Base: $74,900 - $112,300; Bonus/Equity: variable cash programs (bonus or commission) and potentially equity; Benefits: health/dental/vision, retirement benefits, paid time off, genomics sequencing, family planning

Skills & Requirements

Must-have

  • Install, upgrade, diagnose, troubleshoot, repair complex equipment
  • Provide technical support to onsite sites
  • Manage administrative tasks in SFDC
  • Proactively monitor and prioritize tasks
  • Communicate and oversee rotational support
  • Identify opportunities for site efficiencies

Nice-to-have

  • Impact lives of people
  • Realize health equity for billions
  • Award-winning customer support team
  • Strong relationships across teams
  • Promote an inclusive environment
  • Zero-net gap in pay

Key Requirements

  • 2+ years of related experience
  • Biotechnology/Biomedical industry knowledge
  • Familiarity with optical alignments, robotics, electrical/electronics, mechanical and fluidics systems
  • Technical knowledge of computer hardware, Windows OS, and networking
  • Planning, scheduling, and prioritization skills

Work Rights

Not specified

Tailored Resume

Cover Letter