Product Forward Deployed Engineer

Salesforce

Multiple Locations
Enterprise software or saas environments
Generative ai, rag, or conversational ai
Apex, lightning web components, javascript
The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities and shape the product roadmap

Job Summary

  • The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities and shape the product roadmap.
  • This role asks you to define what comes next, working with AI features before they are named and solving problems before there are playbooks.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and they are looking for Trailblazers passionate about bettering business and the world through AI.

Matching Summary

The Product Forward Deployed Engineering (FDE) team is Salesforce's zero-to-one engine for new agentic product innovation, embedding directly with strategic customers to validate emerging AI capabilities and shape the product roadmap.

Skills & Requirements

Must-have

  • Enterprise software or SaaS environments
  • Generative AI, RAG, or conversational AI
  • Apex, Lightning Web Components, JavaScript
  • Salesforce platform architecture
  • Scalable enterprise solutions
  • Object-oriented programming
  • DevOps practices, Salesforce DX, Git
  • Automated testing frameworks
  • Debug complex technical issues
  • Sales Cloud & Service Cloud expertise
  • Agentforce implementation experience
  • Agent security and guardrails
  • Troubleshoot agent behaviors
  • Monitor agent performance
  • Structured documentation skills

Nice-to-have

  • High agency and self-motivation
  • Thrive in ambiguous environments
  • Move fast without losing rigor
  • Endlessly curious and adaptable
  • Energized by unsolved problems
  • Thought leadership content creation
  • CCaaS platforms experience

Key Requirements

  • 5+ years hands-on engagement
  • Salesforce certified Agentforce Specialist
  • Data 360 Consultant & Platform developer I
  • Platform developer II certification
  • Prior FDE or Solutions Engineering role

Work Rights

Not specified

Tailored Resume

Cover Letter