Technical Support Specialist For Revit (german Speaking)- General Application

Autodesk

Kraków, Poland
Revit experience
German or french fluency
English communication skills
You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base

Job Summary

  • You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base.
  • You may also engage in a variety of proactive support activities such as: developing and presenting webinars, hosting Q&A sessions on our online communities, or presenting at company events like Autodesk University.
  • Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

Matching Summary

You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base.

Skills & Requirements

Must-have

  • Revit experience
  • German or French fluency
  • English communication skills
  • Problem-solving aptitude
  • Customer issue resolution

Nice-to-have

  • Passion for customer experience
  • Proactive support activities
  • Thrive in fast-changing environment
  • Familiarity with Navisworks
  • Familiarity with Advance Steel
  • Familiarity with BIM

Key Requirements

  • Professional experience in AEC industry
  • Experience using Revit
  • Excellent written and verbal English
  • Fluency in German or French

Work Rights

Not specified

Tailored Resume

Cover Letter