Area Customer Support Engineer (delhi/ncr)

Beckman Coulter Diagnostics

Delhi, India
Fully remote
Electrical/electronics/biomedical engineering degree
Experience with in-vitro diagnostics equipment
Networking and interface troubleshooting skills
The Area Customer Support Engineer is responsible for installing, maintaining, and providing effective product support for clinical diagnostic instruments in a laboratory environment

Job Summary

  • The Area Customer Support Engineer is responsible for installing, maintaining, and providing effective product support for clinical diagnostic instruments in a laboratory environment.
  • This role requires approximately 80% travel within the Delhi/NCR territory to ensure timely preventive maintenance and resolve difficult product issues without unnecessary downtime.
  • Candidates must possess a background in electrical, electronics, or biomedical engineering with specific knowledge of networking and interface-related issues in the diagnostics field.

Matching Summary

The Area Customer Support Engineer is responsible for installing, maintaining, and providing effective product support for clinical diagnostic instruments in a laboratory environment.

Skills & Requirements

Must-have

  • Electrical/Electronics/Biomedical Engineering degree
  • Experience with In-Vitro Diagnostics equipment
  • Networking and Interface troubleshooting skills
  • 80% travel within assigned territory

Nice-to-have

  • Independent handling of Immunoassay or Hematology analyzers
  • Ability to distinguish application vs. service issues
  • Strong customer delight focus and collaboration skills

Key Requirements

  • Diploma or Graduation in Electrical/Electronics/Biomedical Engineering
  • Long-standing experience with In-Vitro Diagnostics Equipment
  • Knowledge of Networking and Interface related issues
  • Willingness to travel 80% within territory including overnight stays

Work Rights

Not specified

Tailored Resume

Cover Letter