Senior Manager, It Service Management

486

Base salary not specified; cash-based incentive pr...
Not specified
10+ years it service management experience
Strong working knowledge of itil v3 or v4
Sox itgc audit readiness leadership
Integer is seeking a Senior Manager for IT Service Management with extensive experience in ITIL practices, incident and change management, and IT governance. The ideal candidate will possess strong leadership skills and a continuous improvement mindset, as well as a Bachelor’s degree in a related field and at least ten years of relevant experience

Job Summary

  • The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
  • Candidates will be accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and paid time off.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management with extensive experience in ITIL practices, incident and change management, and IT governance. The ideal candidate will possess strong leadership skills and a continuous improvement mindset, as well as a Bachelor’s degree in a related field and at least ten years of relevant experience.

Salary

Base salary not specified; Cash-based incentive program available; Comprehensive benefits package including medical, dental, vision, and 401(k) match

Skills & Requirements

Must-have

  • 10+ years IT Service Management experience
  • Strong working knowledge of ITIL v3 or v4
  • SOX ITGC audit readiness leadership
  • Incident Change Problem Management oversight
  • CMDB governance and data integrity management

Nice-to-have

  • Intermediate or Managing Professional ITIL certification
  • Experience leading large-scale IT modernization
  • Executive communication and facilitation skills
  • Ability to balance control with agility
  • Partnering with Internal Audit and Security teams

Key Requirements

  • Bachelor's degree in computer science or related field
  • Minimum 10 years of experience in IT Operations or Governance
  • Demonstrated experience with Incident, Change, and Problem Management
  • Strong working knowledge of SOX ITGCs or regulated controls

Work Rights

Not specified

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