Not specified; benefits: competitive health care, ...
Extensive bicycle industry experience
Strong product knowledge of bicycles
Cross-functional coordination skills
The Field Quality Analyst serves as a central point for intake, triage, and execution of field-reported quality issues to ensure customer satisfaction
Job Summary
The Field Quality Analyst serves as a central point for intake, triage, and execution of field-reported quality issues to ensure customer satisfaction.
This role requires extensive bicycle industry experience to diagnose field issues, assess risk severity, and drive timely corrective actions.
Trek offers competitive benefits including 12 weeks of paid maternity leave, tuition reimbursement up to $15,000, and an Employee Stock Ownership Plan.
Matching Summary
The Field Quality Analyst serves as a central point for intake, triage, and execution of field-reported quality issues to ensure customer satisfaction.
Salary
Not specified; Benefits: Competitive health care, 401(k) match, ESOP, Tuition Reimbursement up to $15,000
Skills & Requirements
Must-have
Extensive bicycle industry experience
Strong product knowledge of bicycles
Cross-functional coordination skills
Warehouse rework activity management
Product audit planning and execution
Nice-to-have
Service-oriented mindset
Root-cause thinking capabilities
Process ownership and improvement
Fast-paced environment adaptability
Clear stakeholder communication
Key Requirements
Extensive bicycle industry experience
Proven troubleshooting ability for field issues
Experience with ERP and warehouse management systems