Customer Experience Associate

TD Bank

Dryden, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Customer service transactions
Financial transaction processing
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • In this role, you will process financial transactions accurately, understand and determine customer needs to recommend solutions, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a total rewards package that includes base salary, variable compensation, and various benefits.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promoting banking solutions
  • Positive customer experience

Nice-to-have

  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed and impact
  • Building positive work environment

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands-on knowledge of MS Office and internet
  • Initiative, accuracy, and detail-orientation
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter