Generic Sales And Product Service

DSI Underground

Not specified (potentially hybrid or onsite based on standard industry practices).
Handling customer telephone queries
Timely responses to customer inquiries
Processing customer orders and accounts
DSI Underground is seeking a candidate for a Sales and Product Service role focused on providing exceptional customer service related to billing inquiries and complaints. The position involves handling customer queries via phone and email, processing orders, and resolving issues effectively

Job Summary

  • Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints.
  • Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.
  • Processes customer orders, bills and accounts, and applications, initiates maintenance and termination of accounts.

Matching Summary

Match Score: 75

DSI Underground is seeking a candidate for a Sales and Product Service role focused on providing exceptional customer service related to billing inquiries and complaints. The position involves handling customer queries via phone and email, processing orders, and resolving issues effectively.

Skills & Requirements

Must-have

  • handling customer telephone queries
  • timely responses to customer inquiries
  • processing customer orders and accounts
  • troubleshooting and resolving customer complaints

Nice-to-have

  • providing best possible service
  • clarifying and directing problems
  • orienting customers toward solutions

Key Requirements

  • Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter