Client Maintenance Administrator

BSI Group

Pretoria, South Africa
Hybrid
Customer application processing
Certification review management
Customer master record creation
The Client Maintenance Administrator supports clients throughout the Customer Journey to ensure their experience meets aspirations and successfully completes certification processes

Job Summary

  • The Client Maintenance Administrator supports clients throughout the Customer Journey to ensure their experience meets aspirations and successfully completes certification processes.
  • This role involves managing quotations, customer records, certification workflows, and providing administrative support to multiple teams while ensuring KPIs are met and exceeded.
  • BSI is a global business improvement and standards company dedicated to creating positive change for people and the planet, fostering a diverse and inclusive workplace.

Matching Summary

The Client Maintenance Administrator supports clients throughout the Customer Journey to ensure their experience meets aspirations and successfully completes certification processes.

Skills & Requirements

Must-have

  • Customer application processing
  • Certification review management
  • Customer master record creation
  • KPI performance monitoring
  • Strong customer focus
  • Excellent organisational skills
  • Fluent English communication

Nice-to-have

  • Ability to work under pressure
  • Attention to detail
  • Team collaboration
  • Self-initiative
  • Time management skills

Key Requirements

  • Fluent English
  • Experience with office systems
  • Ability to meet tight deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter