Department Manager - Cardiff

Sephora USA Inc

Cardiff, GB
On-site
Team leadership and development
Sales and service excellence
Customer experience management
Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction and teamwork

Job Summary

  • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction and teamwork.
  • Drive sales and services performance, by setting and achieving individual and team sales targets while delivering an outstanding customer experience.
  • Ensure operational efficiency by monitoring key performance indicators (KPIs), tracking sales trends, makeup services offered and implementing strategies to optimise customer satisfaction and store performance.

Matching Summary

Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction and teamwork.

Skills & Requirements

Must-have

  • Team leadership and development
  • Sales and service excellence
  • Customer experience management
  • Makeup product knowledge
  • Operational efficiency
  • Employee relations management

Nice-to-have

  • Passion for beauty industry
  • Inspire and motivate team
  • Resilience in fast-paced environment
  • Embrace diversity and inclusivity

Key Requirements

  • Proven leadership or management experience
  • In-depth makeup product knowledge
  • Experience handling employee relations
  • Flexibility to work evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter