Customer Banking Specialist - Docklands

CommBank

Docklands, Australia
Onsite (monday - friday 9.30am-4pm, 30 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Docklands branch to provide exceptional customer service and support clients with their banking needs. The role involves engaging with customers, assessing their financial requirements, and promoting various banking products while working in a dynamic retail environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Docklands Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Docklands branch to provide exceptional customer service and support clients with their banking needs. The role involves engaging with customers, assessing their financial requirements, and promoting various banking products while working in a dynamic retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in career growth
  • Improve financial wellbeing
  • Positive customer impact

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Work in busy retail environment
  • Available for roster: Mon-Fri 9:30am-4pm

Work Rights

Not specified

Tailored Resume

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