Field Services Technician Ii

Astreya

Toronto, Canada
Fully remote
End-to-end user support
Hardware issue diagnosis
Ticket management
The Field Service Technician plays a pivotal role in enabling a seamless user experience

Job Summary

  • The Field Service Technician plays a pivotal role in enabling a seamless user experience.
  • They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user support experience.
  • The successful candidate will be familiar with industry best practices and willing to go above and beyond for our clients.

Matching Summary

The Field Service Technician plays a pivotal role in enabling a seamless user experience.

Skills & Requirements

Must-have

  • end-to-end user support
  • hardware issue diagnosis
  • ticket management

Nice-to-have

  • strong communication skills
  • team culture promotion
  • customer-facing support role

Key Requirements

  • 1 to 2 years of related experience
  • strong working knowledge of Microsoft Windows 11
  • ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter