Customer Care Representative - 2nd Shift

Associated Bank

Wisconsin, US
Base: $17.00 - $26.14 ph; bonus/equity: $50 bonus ...
Respond to customer inquiries
Troubleshoot and resolve issues
Promote bank products and services
As a Customer Care Representative, you’ll be the friendly, knowledgeable voice our customers rely on, resolving questions, troubleshooting issues, and providing financial guidance with empathy and professionalism

Job Summary

  • As a Customer Care Representative, you’ll be the friendly, knowledgeable voice our customers rely on, resolving questions, troubleshooting issues, and providing financial guidance with empathy and professionalism.
  • This role offers opportunities to develop customer service expertise, grow within the organization, and contribute to a team that values excellence and collaboration.
  • Associated Bank is an equal opportunity employer committed to creating a diverse workforce and supports a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.

Matching Summary

As a Customer Care Representative, you’ll be the friendly, knowledgeable voice our customers rely on, resolving questions, troubleshooting issues, and providing financial guidance with empathy and professionalism.

Salary

Base: $17.00 - $26.14 per hour; Bonus/Equity: $50 bonus for working Saturdays; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Troubleshoot and resolve issues
  • Promote bank products and services
  • Uphold bank policies and regulations

Nice-to-have

  • Inclusive culture valuing perspectives
  • Growth and development encouraged
  • Empathy and professionalism
  • Collaborative team environment

Key Requirements

  • High school diploma or equivalent
  • Less than 2 years customer service experience
  • Bilingual English/Spanish proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter