Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, AR, USA
$39,930.00; bonus/equity: not specified; benefits:...
Customer service experience
Knowledge of financial aid policies
Detail-oriented environment
The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone

Job Summary

  • The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.
  • The position provides answers to callers by being familiar with federal, state, and university policies and regulations.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Financial Aid Professional I works under the general supervision of the call center supervisor and is responsible for assisting to counsel students and parents over the phone.

Salary

$39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, retirement programs

Skills & Requirements

Must-have

  • Customer service experience
  • Knowledge of financial aid policies
  • Detail-oriented environment

Nice-to-have

  • Team player
  • Interpersonal communication skills
  • Knowledge of campus resources

Key Requirements

  • Associate's degree or higher
  • Experience in a professional office setting
  • Ability to evaluate information

Work Rights

Not specified

Tailored Resume

Cover Letter