Employee Benefits Complex Operations Team Lead

Acrisure

Base: $100,000 - $110,000; bonus/equity: not speci...
5+ years complex employee benefits experience
2+ years team management experience
Current life & health insurance license
This role is responsible for managing the Employee Benefits service team to ensure optimization of customer experience and operational efficiencies

Job Summary

  • This role is responsible for managing the Employee Benefits service team to ensure optimization of customer experience and operational efficiencies.
  • The position requires executing operational initiatives that support organic growth and revenue retention goals through collaboration with leadership.
  • Acrisure offers a comprehensive suite of benefits including immediate vesting in a 401(k) plan, paid maternity and paternity leave, and wellness resources.

Matching Summary

This role is responsible for managing the Employee Benefits service team to ensure optimization of customer experience and operational efficiencies.

Salary

Base: $100,000 - $110,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), PTO, parental leave

Skills & Requirements

Must-have

  • 5+ years complex employee benefits experience
  • 2+ years team management experience
  • Current Life & Health Insurance license
  • Experience with Employee Navigator or similar platforms
  • Strong operational leadership skills

Nice-to-have

  • Demonstrated attention to detail
  • Superior employee engagement skills
  • Ability to analyze financial data
  • Strong Microsoft Office proficiency
  • Ethics and integrity in stakeholder relationships

Key Requirements

  • Bachelor's degree in business or equivalent
  • Minimum 5+ years in complex group clients
  • Minimum 2 years managing a team
  • Current Life & Health Insurance license required

Work Rights

Not specified

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