Patient Intake Specialist - Full Time - Weekends/holidays
Accendra Health
Remote
Base: $18.00 - $24.00 hourly; bonus/equity: not sp...
Remote
Provide excellent customer service
Troubleshoot equipment issues
Handle urgent new patient set ups
Accendra Health is seeking a Patient Intake Specialist for a full-time, remote position requiring weekend and holiday availability. The role focuses on providing exceptional customer service and support to patients and healthcare providers, emphasizing a compassionate approach to healthcare
Job Summary
The Patient Services Specialist – After Hours will provide excellent customer service and product information, solutions and relevant details to patients and providers.
Key responsibilities include acting on behalf of local branch offices after hours, and during weekends and Company holidays to accept urgent calls from patients and referral sources.
Our benefits program includes medical, dental, and vision care coverage, paid time off plan, 401(k) Plan, and more.
Matching Summary
Match Score: 85
Accendra Health is seeking a Patient Intake Specialist for a full-time, remote position requiring weekend and holiday availability. The role focuses on providing exceptional customer service and support to patients and healthcare providers, emphasizing a compassionate approach to healthcare.
Salary
Base: $18.00 - $24.00 hourly; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Provide excellent customer service
Troubleshoot equipment issues
Handle urgent new patient set ups
Act on behalf of local branch offices
Nice-to-have
Evangelize customers
Champion employee experience
Develop business relationships
Key Requirements
High school degree or equivalent
3-5 years' experience in healthcare/health insurance industry or experience in dispatch or transportation