Senior Officer - Claims Payment Pre-authorisation

Prudential Corporation Asia Ltd

Kuala Lumpur, Malaysia
On-site
Assess major/minor claims
Approve clean and non-clean claims
Conduct claims investigation
Assess cases with main focus in major/minor claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations

Job Summary

  • Assess cases with main focus in major/minor claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations.
  • Follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission.
  • Conduct training to internal staff and/or agents and respond to agents' enquiries and other agent related enquiries.

Matching Summary

Assess cases with main focus in major/minor claims, assist in higher approval of claims exceeding assessors’ authority, provide enquiry support, take part in departmental projects and supervise subordinates in handling daily operations.

Skills & Requirements

Must-have

  • Assess major/minor claims
  • Approve clean and non-clean claims
  • Conduct claims investigation
  • Respond to agent enquiries

Nice-to-have

  • Support career ambitions
  • Create inclusive culture
  • Partners for every life

Key Requirements

  • Supervise subordinates
  • Train up new joined staff

Work Rights

Not specified

Tailored Resume

Cover Letter