Digital Customer Success Program Manager

Workday

Atlanta, GA, USA
Primary location base pyy range: $95,200 usd - $14...
Fully remote
Digital customer success journeys
Customer success tooling and platforms
Ai-powered productivity improvements
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a Digital Customer Success Program Manager, you will play a central role in shaping how Workday scales its customer success programs globally.
  • We are a small, talented group of program and product managers who believe in using technology to handle scale so our human partners can focus on building deep, empathetic relationships with customers.

Matching Summary

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Primary Location Base Pay Range: $95,200 USD - $142,800 USD; Additional US Location(s) Base Pay Range: $90,500 USD - $160,700 USD; Bonus/Equity: Role may be eligible for bonus/commission and stock grants

Skills & Requirements

Must-have

  • Digital customer success journeys
  • Customer Success tooling and platforms
  • AI-powered productivity improvements
  • Global customer success programs
  • Cross-functional coordination
  • Governance and operating model design

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm
  • Adaptability and resilience

Key Requirements

  • 5+ years of experience in program management
  • Translating business needs into roadmaps
  • Project Management Certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter