Insurance Program Director

DXC Technology Australia & New Zealand

Beijing, , China
End to end service delivery
Client concerns and operations
Strategic or long-term approaches
Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations

Job Summary

  • Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations.
  • Collaborates with account teams, leverages use of innovation, works with account management teams and service delivery/COE resources to identify and develop solution opportunities and ensure appropriate implementation of customer solutions.
  • Trains and evaluates employees to enhance their performance, development, and work product; addresses performance issues and makes recommendations for personnel actions; motivates and rewards employees.

Matching Summary

Leads end to end service delivery ensuring that specific objectives are met, reviews and resolves issues and problems related to staffing and estimating, client concerns, and operations.

Skills & Requirements

Must-have

  • end to end service delivery
  • client concerns and operations
  • strategic or long-term approaches
  • solution opportunities implementation
  • operating models resource availability
  • software design and development lifecycle
  • technical documentation and testing

Nice-to-have

  • in-person collaboration and flexibility
  • inclusive environment for thriving
  • community and strong connections

Key Requirements

  • Bachelor's degree preferred
  • 10 years leading a team
  • 30+ headcount leadership
  • Delivery and project experience
  • Managing customer expectations
  • Managing delivery timelines
  • Software design and SDLC experience

Work Rights

Not specified

Tailored Resume

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