Customer Service Representative

K9 Kampus

Burbank, CA, United States
$17.81ph doe + tips; not specified; telehealth, 40...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
K9 Kampus is seeking a Customer Service Representative who is passionate about both pets and people. The role involves multitasking in a lively environment while providing exceptional service to pet parents and their furry companions

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and ensuring facility cleanliness.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $17.81/hour plus tips.

Matching Summary

Match Score: 85

K9 Kampus is seeking a Customer Service Representative who is passionate about both pets and people. The role involves multitasking in a lively environment while providing exceptional service to pet parents and their furry companions.

Salary

$17.81/hour DOE + tips; Not specified; Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • responding to complaints with patience
  • keeping the lobby clean and welcoming

Nice-to-have

  • fluent in human and hound
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter