Patient Service Associate (GS Clinic)*(9615) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Alexandra, Singapore
**
Friendly customer service delivery
Accurate patient registration and discharge
Appointment booking and cashiering duties
**
The National University Health System is hiring a Patient Service Associate at Alexandra Hospital to provide excellent customer service and support for patients and internal staff. The role involves ensuring operational readiness, assisting in patient registration and inquiries, and performing administrative duties, with a focus on teamwork and communication skills.
**
Job Summary
The role focuses on delivering friendly and efficient customer service to create a warm atmosphere for patients and internal customers.
Key responsibilities include managing the patient journey through accurate registration, appointment bookings, cashiering, and providing chaperone assistance.
This is a 2-year contract position with potential for extension or permanent conversion based on satisfactory work performance.
Matching Summary
Match Score: 75
**
The National University Health System is hiring a Patient Service Associate at Alexandra Hospital to provide excellent customer service and support for patients and internal staff. The role involves ensuring operational readiness, assisting in patient registration and inquiries, and performing administrative duties, with a focus on teamwork and communication skills.
**
Skills & Requirements
Must-have
Friendly customer service delivery
Accurate patient registration and discharge
Appointment booking and cashiering duties
Chaperone assistance for medical staff
Multitasking in fast-paced environment
Nice-to-have
Proficient in SAP system usage
Ability to speak a second language
Prior hospitality or service industry experience
Flexible with working in different clinics
Comfortable working in inpatient wards
Key Requirements
Must possess O Levels or Diploma qualification
Singapore Citizen or Singapore Permanent Resident status required
Proficient computer skills required
Good communication and interpersonal skills
Flexibility to work in hospital settings
Work Rights
Must be Singapore Citizen or Singapore Permanent Resident