Regional Field Technician - Columbus, Ga

RSS Technology Solutions

Columbus, GA, USA
On-site
On-site technical support
Equipment installations
Customer training
As a Regional Field Technician, you will play a key role in delivering on-site technical support, equipment installations, and customer training

Job Summary

  • As a Regional Field Technician, you will play a key role in delivering on-site technical support, equipment installations, and customer training.
  • Working closely with the our other departments, you’ll troubleshoot hardware and software issues, manage installations, maintain accurate service documentation, and provide hands-on customer support across the region and beyond.
  • Serve as a brand ambassador, delivering outstanding customer service and upholding company standards in every interaction.

Matching Summary

As a Regional Field Technician, you will play a key role in delivering on-site technical support, equipment installations, and customer training.

Skills & Requirements

Must-have

  • on-site technical support
  • equipment installations
  • customer training
  • troubleshoot hardware and software
  • maintain service documentation
  • on-call rotations
  • travel within assigned region

Nice-to-have

  • passion for helping people
  • strong interpersonal skills
  • self-motivated
  • adaptable and flexible
  • detail-oriented
  • effective communicator
  • team player

Key Requirements

  • Associate's degree in IT or equivalent
  • 2-5 years IT field support experience
  • A+ or similar certifications preferred
  • Proficiency in Microsoft Office
  • Familiarity with networking concepts
  • Valid driver's license
  • Physically capable of lifting 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter