Reservation Executive

Sofitel Sydney Wentworth

Mumbai, India
On-site
Reservation management systems
Microsoft office suite proficiency
Strong communication skills
Manage and process room reservations efficiently using reservation management systems, ensuring accuracy and attention to detail in all bookings

Job Summary

  • Manage and process room reservations efficiently using reservation management systems, ensuring accuracy and attention to detail in all bookings.
  • Develop and implement effective sales techniques and strategies to maximize room revenues and occupancy rates.
  • Respond promptly to customer inquiries and resolve issues in a timely manner, demonstrating empathy and commitment to guest satisfaction.

Matching Summary

Manage and process room reservations efficiently using reservation management systems, ensuring accuracy and attention to detail in all bookings.

Skills & Requirements

Must-have

  • reservation management systems
  • Microsoft Office Suite proficiency
  • strong communication skills
  • customer-focused mindset
  • organizational and time management

Nice-to-have

  • professional demeanor
  • goal-oriented mindset
  • resilience and adaptability
  • integrity and transparency
  • multilingual abilities

Key Requirements

  • 1-2 years reservations experience
  • hospitality or customer service experience
  • proven booking systems experience
  • high school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter