V104 - Bilingual Intake Specialist

Job Duck

United States
Base: usd 1,142 to 1,220 pm; bonus/equity: not spe...
Fully remote
Bilingual english and spanish communication
Filevine case file management
Document organization and labeling
This role serves as the primary point of contact guiding new legal clients through a clear and empathetic onboarding process

Job Summary

  • This role serves as the primary point of contact guiding new legal clients through a clear and empathetic onboarding process.
  • The position requires precise documentation skills to maintain accurate case files within the Filevine system.
  • Candidates must balance empathy with efficiency while ensuring all onboarding tasks are completed within strict timeframes.

Matching Summary

This role serves as the primary point of contact guiding new legal clients through a clear and empathetic onboarding process.

Salary

Base: USD 1,142 to 1,220 per month; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English and Spanish communication
  • Filevine case file management
  • Document organization and labeling
  • Client onboarding call execution
  • Strict adherence to SOPs and checklists

Nice-to-have

  • Empathetic yet direct client interaction style
  • Coachable attitude with feedback openness
  • Strong ownership of work processes
  • Experience in structured remote environments

Key Requirements

  • Fluency in English and Spanish required
  • Ability to follow established Standard Operating Procedures
  • High attention to detail and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter