Itom Technical Consultant

DXC Technology UK

Johannesburg, South Africa
Servicenow itom expertise
Discovery, service mapping, event management
Servicenow platform architecture
As a ServiceNow Technical Consultant specializing in IT Operations Management (ITOM), you will design, develop, and implement ITOM solutions to optimize IT infrastructure and operations for our organization

Job Summary

  • As a ServiceNow Technical Consultant specializing in IT Operations Management (ITOM), you will design, develop, and implement ITOM solutions to optimize IT infrastructure and operations for our organization.
  • Leverage your expertise in ServiceNow to drive digital transformation initiatives, ensure alignment with business objectives, and enhance operational efficiency.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

As a ServiceNow Technical Consultant specializing in IT Operations Management (ITOM), you will design, develop, and implement ITOM solutions to optimize IT infrastructure and operations for our organization.

Skills & Requirements

Must-have

  • ServiceNow ITOM expertise
  • Discovery, Service Mapping, Event Management
  • ServiceNow platform architecture
  • JavaScript, PowerShell scripting
  • CMDB, AIOps, automation solutions

Nice-to-have

  • multi-cloud management and orchestration
  • DevOps practices and Agile methodologies
  • Splunk, SolarWinds, Dynatrace integration

Key Requirements

  • 5–7 years of experience with ServiceNow
  • at least 3 years specializing in ITOM
  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • ITIL Foundation or higher certification is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter