Not specified; competitive social benefits pyckage...
Not specified (assumed to be hybrid or onsite given the nature of the role)
Trilingual french german italian proficiency
Inbound customer call handling
Technical intervention coordination
Otis is seeking a trilingual Call Center Agent for their Otisline in Fribourg, Switzerland. The ideal candidate will be fluent in French, German, and Italian, possess strong customer service skills, and thrive in a dynamic environment
Job Summary
The role involves responding to incoming calls from clients and partners regarding maintenance and emergency repairs.
Candidates must coordinate technical interventions with field teams while ensuring rigorous case tracking in internal systems.
Otis offers a complete training program, professional development opportunities, and a competitive benefits package within an international environment.
Matching Summary
Match Score: 85
Otis is seeking a trilingual Call Center Agent for their Otisline in Fribourg, Switzerland. The ideal candidate will be fluent in French, German, and Italian, possess strong customer service skills, and thrive in a dynamic environment.
Salary
Not specified; Competitive social benefits package mentioned
Skills & Requirements
Must-have
Trilingual French German Italian proficiency
Inbound customer call handling
Technical intervention coordination
Nice-to-have
Prior call center experience preferred
Strong problem-solving skills
Ability to work under pressure
CRM software proficiency
Key Requirements
Fluency in French, German, and Italian (oral and written)
Experience in customer service or call centers (preferred but not mandatory)