Patron Experience Associate - Library To You

Jefferson County Public Library

Lakewood, CO, US
Base: $23.39 - $29.24 ph; bonus/equity: not specif...
Fully onsite
Valid colorado driver's license within 90 days
Customer service in person phone mail electronic
Drive library vehicles for outreach services
The Jefferson County Public Library is seeking a Patron Experience Associate to enhance patron services through in-person, phone, and electronic communication. The role involves providing information, conducting research, and participating in community outreach, particularly for those with barriers to accessing library facilities

Job Summary

  • The Division of Public Services supports the Jefferson County Public Library mission by creating essential destinations where residents find services delivered just right.
  • This full-time position provides alternative services including Bookmobile, lobby service, mail delivery, and self-service options to patrons with barriers to accessing physical locations.
  • Employees are eligible for standard benefits including dental, medical, vision insurance, paid time off, holidays, retirement matching, wellness programs, and tuition reimbursement.

Matching Summary

Match Score: 85

The Jefferson County Public Library is seeking a Patron Experience Associate to enhance patron services through in-person, phone, and electronic communication. The role involves providing information, conducting research, and participating in community outreach, particularly for those with barriers to accessing library facilities.

Salary

Base: $23.39 - $29.24 per hour; Bonus/Equity: Not specified; Benefits: Dental, medical, vision, PTO, holidays, retirement matching, wellness, tuition reimbursement

Skills & Requirements

Must-have

  • Valid Colorado driver's license within 90 days
  • Customer service in person phone mail electronic
  • Drive library vehicles for outreach services

Nice-to-have

  • Public library experience preferred
  • Community outreach programming skills
  • Diverse background and perspectives

Key Requirements

  • Valid Colorado Driver's License within 90 days
  • Motor vehicle records check during pre-employment screening
  • Minimum one year work experience

Work Rights

Not specified

Tailored Resume

Cover Letter